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Reservation Policy / Cancellation Policy

A credit card is required for all orders. A deposit may also be required to hold the items for your event. Deposits are not refundable. When a customer makes a reservation, we put a hold on those itmes and turn away other customers. About 90% of people book events 2 - 3 weeks ahead of time. For this reason, our cancellation policy is as follows:

Cancellation 14 days or more prior to your event - there will be no further charge.

Cancellation 8-13 days prior to your event - customer will be charged 50% of the order.

Cancellation 7 days or less - customer will be charged 100% of the order.

Any fees charged will be able to be applied to another reservation within 30 days of your orginal party date.

Rain Cancellation Policy

We do not cancel reservations unless we determine it will be unsafe for the kids or our equipment. We will usually wait until the night before or the morning of to cancel. If we cancel your event, you will be refunded any deposit taken at time of reservation. We deliver many jobs outdoors as well as indoors. If customers want to cancel a reservation, please refer to our cancellation policy.

Thank you.

The Management.

  1. (760)440-5150

Lic #162765